You can easily place an order online at Pure Gymnastics. Select the items you want, put them in your shopping cart and go to checkout. There you enter your shipping and payment information and complete the order process.

Tip: Become a Pure Member to have an even easier checkout process on your next order

Once we receive your order, it will normally be processed immediately to send you your items as quickly as possible. Therefore, changes or cancellations after the order has been completed cannot be guaranteed. We recommend that you contact our customer service immediately to check if a change or cancellation is still possible.

You can view the status of your order at any time via your customer account on our website, provided you have created an account with us. Alternatively, you can contact our customer service to inquire about the status of your order.

We regret it if your order arrives damaged or incomplete. Please contact our customer service immediately to report the problem. We will do our best to solve the problem and provide you with satisfactory assistance.

If you wish to change your shipping address after you have placed your order, please contact our customer service team immediately. Depending on the stage of your order, we may attempt to change your shipping address, but please note that this cannot be guaranteed, particularly if your order has already been dispatched.

We endeavour to keep our website up to date and ensure that all items advertised for sale are in stock. However, on rare occasions an item may be out of stock even though it is shown as available on the website. In such a case we will contact you immediately and offer you alternative options, such as a refund, a replacement product or the opportunity to wait for the item to become available.

We accept returns or exchanges on items according to our return policy. Please contact our customer service to arrange a return or exchange and for further information.