cancellation policy
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods; on which you or a third party other than the carrier designated by you takes possession of the last goods; on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece; on which you or a third party other than the carrier designated by you takes possession of the first goods.
To exercise your right of withdrawal, you must contact us Pure Gymnastics UG (limited liability), Gottlieb-Daimler-Straße 12, 68165 Mannheim, Germany, telephone number: +491722418253, email address: info@puregymnastics.de , by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can do so by using the attached Sample cancellation form use, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You will bear the direct cost of returning the goods.
The costs for returning goods that cannot be packaged are estimated at a maximum of around 45 euros for a shipping weight of up to 30 kg and at a maximum of around 1.09 euros per kg plus a shipping fee for a higher weight of 30 kg or more.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form
(The model follows the draft of the German Bundestag as Annex 1 to Article 246a § 1 Paragraph 2 Sentence 1 No. 1 EGBGB in BT-Drucks. 17/13951)
(If you want to cancel the contract, please fill out this form and send it back.)
To:
Pure Gymnastics UG (limited liability)
Gottlieb-Daimler-Straße 12
68165 Mannheim
Germany
I/we(*) hereby revoke the contract concluded by me/us(*) for the purchase of the following goods(*)/the provision of the following service(*)
– Ordered on(*)/received on(*)………………………………………………………..
– Name of the consumer(s)………………………………………………………
– Address of the consumer(s)…………………………………………………….
………………………………………………………………………………………
Signature of the consumer(s) (only if notification is on paper)
Date………………………………………………………………
* Delete as appropriate"
Shipping Policy
To see the shipping costs, click on the link "plus shipping costs" directly on your desired product. Products for which no shipping costs are charged are marked "free shipping". If you combine these items in your order with items that incur shipping costs, only their shipping costs will be calculated. We also show the shipping costs in your shopping cart.
The following shipping categories exist:
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Standard shipping rate: 4.99€
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BlackRoll tariff: 4.99€ shipping fee
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CP Sports tariff: 4.99€ shipping fee
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Timmuz Clothing rate: 13.70€ shipping fee
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After order confirmation, your order will usually be processed within 1-3 business days. Delivery time may vary depending on destination, manufacturer and shipping service provider.
Right of return
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We want to make sure you are happy with your purchase from Pure Gymnastics. If you are not satisfied with an item, you have 14 days from receiving your order to request a return.
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To request a return, please contact our customer service via email or the contact form on our website. Please include your order number and the reason for the return.
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After receipt and inspection of the returned items, a refund of the purchase price (excluding shipping costs) or an exchange according to your wishes will be arranged.
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Please note that the cost of returning items is your responsibility.
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For further information please refer to the Withdrawal Directive.
Shipping and Returns - Partner-Dependent Policies at Pure Gymnastics
Please note that shipping options, delivery times, return periods and refund procedures may vary by partner. Please check each partner's specific policies to ensure a smooth shipping and return process.
Each partner has its own terms and requirements that may affect shipping options, delivery times, return periods and refund procedures. Our partners are independent companies and have their own individual policies tailored to their respective products, locations and operations. We encourage our customers to familiarize themselves with each partner's shipping and return policies before making a purchase or return to avoid any potential confusion or misunderstanding. Our customer service is always available to answer questions or provide further information.
Shipping and Returns - Partner-Dependent Policies at Timmuz Clothing
TIMES AND COSTS
ITALY
The processing time for all our orders is approximately 1 to 2 days. Once the package has been shipped, delivery will take place within 3 working days.
SHIPMENTS BY COURIER
The transport of our deliveries in Italy is entrusted to the courier services Poste Italiane or GLS, while abroad we rely on UPS.
Before delivery, the courier will send an email with the tracking code to track the shipment.
Shipments are handed over to express couriers from Monday to Friday from 9:00 a.m. to 6:00 p.m. (working days).
There are no telephone notifications by the courier. It is advisable to provide a delivery address where there is ALWAYS a person available to collect the package.
RETURN
For a RETURN, the customer must send the package at his own expense to this address:
Timmuz di Tommaso De Vecchis
Vicolo Busa, 12
22072 Cermenate (CO)
Once the package arrives at our location, the refund will be issued to the same payment method used to place the order and the customer will receive it within a few days.
SIZE CHANGE
To make a size change, the customer must send the package at his own expense to this address:
Timmuz di Tommaso De Vecchis
Vicolo Busa, 12
22072 Cermenate (CO)
As soon as we receive the package, the customer will receive a discount code by email equal to the value of the garment to be exchanged, which they can use to place a new order in the desired size, only having to pay the shipping costs.
Once the new order is placed, it will be processed and shipped according to our regular schedule.
