FAQ customer service
POPULAR CUSTOMER SERVICE QUESTIONS
How can I contact Pure Gymnastics customer service?
You can fill out our contact form on our website or simply send us an email to info@puregymnastics.de
We are happy to answer your questions or concerns.
Click here for the contact form or use the contact form further down on this page
How long does it take to receive a response to my customer service request?
We strive to process your requests as quickly as possible. You will usually receive a response to your email request within 24 hours.
Can I cancel or change my order?
Once your order is complete with Pure Gymnastics, changes or cancellations cannot be guaranteed. Please contact our customer service team immediately to discuss your request and we will do our best to assist you.
Is there a return policy at Pure Gymnastics?
Yes, at Pure Gymnastics we have a returns policy. Please visit our returns policy on our website or contact our customer service for more information.
What should I do if I forget my password or have problems logging in?
If you have forgotten your password or are having trouble logging into your Pure Gymnastics account, you can click on "Forgot Password" and follow instructions to recover your password. If you are still having problems, please contact our Customer Service for assistance.
No answer found?
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